Ostara supports all models of FM Delivery There are a number of FM models that exist for managing the FM of multiple sites. To determine the model which best suits your organisation, you will first need to identify both the expertise and the constraints within your business. This should identify to what extent you can perform the activity in house or whether it would best suit your needs to outsource some or all of the FM activity. Once you have identified the best model you then just need a tool to bring it all together.

موعد تداول اسهم الجزيرة تكافل To aid you in your choice the following will help to determine which FM model is best suited to your organisation:

الصفحة الرئيسية This is typically best suited for smaller enterprises with small sites and low volumes of activity per site.  If internal technicians are employed they will create relationships and a good understanding of local requirements along with the specifics of the sites they deal with. Using internal resource however requires substantial amounts of training and smaller organisations may not have enough activity to require full time technicians. اكتتائب أسهم شركة اسمنت ام القرى A centralised internal helpdesk can provide a good level of customer service to the sites and ensure a unified way of recording faults and raising reactive jobs. This is often preferable when sites do not have the IT infrastructure required to directly access a CAFM system and therefore will call the helpdesk to raise jobs. With access to the internet however, the sites could raise their own jobs directly which negates the need for help desk resource and gives more ownership to the site personnel.

  • يزور Partial in House Delivery – with external helpdesk and internal technicians This is typically best suited for high volume activity which can justify employing internal technicians, but resource and environment do not lend themselves to hosting an internal helpdesk. An external helpdesk provider can then be employed to take and log the calls from sites and schedule the works of the technicians using the CAFM systems. This is typically best suited to larger organisations where sites are either too small or are geographically disparate, meaning internal technicians would not be an efficient delivery method.

استراتيجية الخيارات الثنائية لمدة 60 ثانية This is best suited to small to medium sized organisations, where the volume is big enough to warrant a helpdesk, but the structure is not built to support a mobile workforce.

  • شركة topoption Partial Outsource – With no helpdesk, central administration and external contractors

This is typically best suited to small to medium organisations, where responsibility for the maintenance is decentralised, and there is the requirement to give the sites the ability to manage their own works.

These are the five main models used today, albeit some organisations may have slight variations. Key to all models used however is visibility to all, control and flexibility of workflow.

With a system that has multiple web enabled platforms for different user types (application, portal, mobile application etc.) and a high level of granularity of permissions to what users can access/what sites can be accessed, the Ostara system is a solid platform to enable the support of all these models.

Different user groups can be provided with the functionality which supports an almost unlimited level of flexibility irrespective of the model chosen. Functionality by user group is listed below: