Ostara Systems Ltd are proud to provide Admiral Taverns with its industry leading CAFM software.
Ostara had previously been working with Hawthorn Leisure Limited, prior to their purchase in August 2021 by Admiral Taverns. Following the completion of this acquisition, Admiral decided to roll out the Ostara CAFM System, that had been previously used to manage maintenance across all Hawthorn sites, to all sites in their newly merged portfolio.
Ostara began their partnership with Hawthorn in 2014, when Hawthorn were outsourcing the majority of their facilities management to a managing agent. Following the deployment of the Ostara CAFM System and processes into the Hawthorn way of working, Hawthorn were able to bring their facilities management function in house.
Admiral stated that they were delighted to adopt the Ostara System, as After a number of years of searching, as the functionality of Ostara seeks to meet the needs of a L&T Pub Estate, providing an ease of order raising and visibility of jobs that other systems over complicate. The self-serve mechanic at the contractor end, will drive efficiencies in our Property Help Desk, enabling the Admiral team to focus on Customer Service and Licensee.
Category : Hospitality
Project Start : 2014
Admiral Taverns is the UK’s leading community pub group, headquartered in Chester; Admiral runs over 1,600 predominantly wet-led community pubs. Admiral’s unique operational approach has earnt industry recognition with the Group awarded Best Leased and Tenanted Pub Company in 2019, 2016 and 2013 and ranked highly commended as Best Community Pub Operator in 2017. The Group has also been consistently highly rated by licensees in the industry’s annual KAM media survey, exceeding the scores of all its national peers.