Matthew Dolan – Whitbread PLCMatthew Dolan, Maintenance & Energy Manager - Whitbread PLC
Whitbread uses Ostara to support and manage maintenance operations across our estate of over 1,000 buildings. We partnered with Ostara because of their flexible and robust platform, but also their willingness to work with us to add additional functionality and to tailor the system to our business. We enjoy good support from the team who develop and operate the system, as well as a dedicated 24 hour helpdesk that supports our national operations. The data and insight that Ostara gives us allows us to continually refine our processes and find cost saving or quality enhancing opportunities across our business.
Adam Burleigh – Everyman Media Group PLCAdam Burleigh, Technical and Maintenance Coordinator - Everyman Media Group PLC
Ostara have been influential in developing our maintenance processes for the business. Their support and guidance in resolving issues has been first rate, with instantaneous resolutions over the phone, and quick and detailed responses on email queries by their friendly and professional employees
Tony McKenna – YBSTony McKenna, Senior Manager Soft Services - Property - YBS
Yorkshire Building Society Group has chosen the Ostara CAFM system to manage the maintenance of its estate. In addition to being rolled out across the Branch Network the Ostara solution also covers office sites in Leeds, Bradford, Peterborough and Cheltenham.The software is being used in conjunction with YBS's outsourced service providers and external contractors to manage all aspects of branch maintenance.
Aidan Bradley – HillAidan Bradley, Director of Facilities Management - Hill International
I have had the pleasure of working with Ostara Systems on numerous occasions across national multi-site contracts and prestigious governmental appointments. The team always go the extra mile to ensure the system meets and exceeds your expectations and requirements. An ever evolving feast of innovation and ground breaking solutions coupled with the dedicated professional support from the team who never fail to deliver on time every time. The all encompassing feeling of being in control and having the necessary tools and information at you finger tips makes for the ease of meeting your clients expectations. I look forward to many more years working with Ostara Systems.
Edward Little – Hawthorn LeisureEdward Little, Property Manager - Hawthorn Leisure
Our work with the Ostara team is aimed to reduce our FM costs whilst improving efficiency across the reactive and planned maintenance fields. Hawthorn is a young company, becoming fully operational in June 2014, since then the team at Ostara have made it their mission to understand our business and help set up the Ostara system to best suit our needs. What I appreciate most about working with the Ostara team is their ability to cut through the technical jargon, understand our needs and approach every challenge with such positivity. Their time and patience is the bedrock of our partnership.
Laura Bailey – MMLLaura Bayley, Systems and Process Development Manager - Maintenance Management Ltd
The Ostara product has assisted MML over the past 6 years to efficiently manage the facilities for several of our clients. In our experience, system development and enhancement requests are dealt with in a timely fashion and the support team are very approachable and work through any issues with us in a very friendly, yet professional manner.