About Ostara
Ostara Systems Ltd emerged as one of the UK’s leading providers in the Computer-Aided Facilities Management (CAFM) sector. Established over a decade ago by an experienced team of facilities management and software professionals, the Ostara CAFM Solution continues to be developed and is hosted in the UK, and is now used in 13 different countries, and has been translated into 9 different languages.
Features
Ostara's Facility Management System

Work Order Management

The Ostara CAFM System provides users with complete control over their facilities and maintenance management processes. To further assist our clients, Ostara Systems can provide 24/7 dedicated helpdesk services with state-of-the-art phone systems and logging ...
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Contractor Management using the Ostara CAFM System

Contractor Management

Having utilised the integrated Pre-Qualification functionality, the quality and integrity of the contractor base will have been established. A clear, impartial view of a contractor’s performance can be ascertained from three key factors, in addition to the accuracy of ...
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Access the CAFM system via self service portals

Client & Contractor Portals

If you have access to the Internet, you have access to Ostara, so can manage your estate irrespective of where you are in the world. The Client and Contractor portals extend your reach and control – ultimately, this could reduce the size of helpdesk required. These ...
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Finance Control, Budgets and Authorisations within the CAFM System

Finance Management

The Ostara CAFM system is as much about the finance management of maintenance as it is the operational control of maintenance. Quality, levels of service, the contractor base and sustainability will always have to be balanced against cost – the functionality within ...
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Real Time Reporting on Maintenance Activity Using Ostara CAFM Software

Integrated Reporting

The Ostara CAFM system supports the idea that any facilities management (FM) process should be a continually improving one. Such a process requires accurate and complete data for decision making. The Ostara Insight reporting module provides relevant reports to monitor ...
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Ostara's CAFM System Manages PPM Maintenance

PPM Automation Software

Planned Maintenance (PM), often referred to as Planned Preventive Maintenance (‘PPM’) or Scheduled Maintenance, is any variety of scheduled maintenance to an object or item of equipment. Specifically, Planned Maintenance is a scheduled service visit carried out by a ...
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Contract Management and supply chain control using the Ostara CAFM System

Contract Management

The contracts module within the Ostara CAFM System provides the helpdesk with the agreed terms and service level agreement by activity or down to asset level and holds the frequency of visits, costs and instructions to fulfil planned maintenance activities. Budgets ...
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The Ostara CAFM System manages Health & Safety

Health and Safety

Maintenance will be under the spotlight as soon as an accident occurs. It is critical that there are processes in place not only to attempt to prevent accidents but also to be able to report on and implement lessons learned. From tracking events to document management ...
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FM Audits to check reliability and condition, within the Maintenance Management System

Audits & Questionnaires

Audits and satisfaction questionnaires are an effective way to collate information and measure KPIs and/or SLAs. There are two key ways to gauge how happy your end client is: You can use the simple positive/negative feedback mechanism via our Client Portal or collate ...
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Ostara Mobile Application as standard with the CAFM System

Mobile Application

Ostara Systems is proud to announce the release of its “new” mobile workforce application   Most organisations who have internal resource that are working remotely have to make difficult decisions about the value-add of any system that could be used to manage and ...
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Ostara's Asset Management System

Asset Management Software

 Asset Management Software Asset Management is a module within the Ostara CAFM System that allows you to optimise the whole life costs of an asset base, in conjunction with your processes for the installation, commissioning, operation, maintenance and disposal of ...
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Secure CMMS Software

Security and Technology

The Ostara CAFM software is classified as “SaaS” (Software as a Service), a software delivery model where software and associated data are centrally hosted in the cloud. This approach has become an increasingly common delivery model for many business applications, ...
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Ostara offers Consultancy Services alongside its CAFM System

Consultancy

Our CAFM implementation team has a combined total of over 40 years of FM experience. During many of our previous Mobilisation activities we have found that given this background, we are not only able to implement an effective CAFM system for Clients, but also provide ...
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Helpdesk work order management through the Ostara CAFM System

Dedicated Helpdesks

Ostara believe that although self-service portals and adoption of technology to reduce effort involved in day-to-day tasks is the way most organisations should be heading, there is no substitute to having the support of someone at the end of a telephone.  In the ...
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Ostara offers Administration Services alongside its CAFM System

Administrative Services

Ostara understands that in this current time, resource can be stretched for a lot of organisations. Whilst good CAFM systems will introduce huge benefits to an organisation they still need data input and data management to deliver those benefits. Good data in will ...
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Contact Us

We would love to talk to you about any aspects of facilities management, including how Ostara and our CAFM software could help you manage the maintenance of your business.

    Contact Information

    Ostara Systems Limited
    Ash House
    Breckland, Linford Wood
    Milton Keynes
    MK14 6ET

    Phone Us

    +44(0)844 880 2582

    (Calls cost 5p per minute plus your phone company’s access charge.)

    Email Us

    Office Hours

    9-00 am to 5-00pm
    Monday to Friday

    If you are a contractor wishing to contact your client’s helpdesk:

    Whitbread: 0843 178 2740
    Primark: Mitie Helpdesk 01252 732 444 – Dublin Helpdesk +353 (0) 1 531 7987
    Hawthorn Leisure: 0845 565 0232
    YBS: 0808 250 5555
    Safestore: 0808 250 5555
    Everyman Cinemas: 07377 393178

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