CAFM Software Designed by FM Professionals,
for FM professionals
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CMMS Software A flexible maintenance solution Request a free Demo Maintenance software Increase Compliance, Reduce Costs and Control Quality Request a free Demo CAFM Secure, Reliable, Hosted software Request a free Demo CMMS Our passion is your successs Request a free Demo
Ostara CAFM Systems logo

Leaders in innovative CAFM software

Case Studies

Retail Sector
Retail Sector

High street retailer discovers £1million reasons to implement Ostara.

A profit squeeze caused by increased online competition, rising costs and the consumer slowdown meant a major high street retailer, with thousands of properties, had to save money without compromising the safety or smooth running of its stores.

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Financial Sector

Profiting from technology and procurement success

Organisations in the financial industry are faced with volatile financial markets, continued predicted slow growth and heightened regulation with increased public scrutiny. A large UK financial institution wanted to ensure as much stability and cost control as possible.

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Commercial Sector

Gain competitive edge and decreased costs

A leading commercial landlord aimed to remain a top provider of quality property as well as be the innovator in their market place. Their challenge was to balance this ambition in a climate of increasing pressure on costs without comprising the safety or satisfaction of their customers.

Read more

Our Team

  • Testimonial

    Neil Harrison


    About Neil Harrison

    For the past 10 years my passion has been to build a team to develop and utilise a CAFM system that delivers real benefits in a fast, efficient, cost effective and measurable way. Ostara was born out of my own search for a CAFM system and the continual frustration at what was available in the marketplace at the time.

    Having been MD, for over 11 years, at the FM company Maintenance Management Ltd I truly believe that the Ostara team understand the drivers, demands and stresses faced by FM, Maintenance and Compliance Managers.


  • Testimonial

    Steve sartain

    Technical Director

    About Steve sartain

    For over 20 years I have been successfully using Microsoft © – based technologies to help leading, global industry players in FM, financial services, consultancy, telecom industries and central government accomplish specific business objectives.

    Eight years ago I was given the opportunity to join Ostara and tasked to build a team of people that could meet the challenge of developing the best CAFM system possible! With Ostara I believe we have developed a scalable product that will deliver beyond the expectations of even the most demanding clients.



  • Testimonial

    Jayne Harrison

    Finance Director

    About Jayne Harrison

    Having worked in the FM industry for the past 12 years my role is more than just providing financial guidance for Ostara Systems. My aim is not only to carry out an accountancy role for Ostara but also to bring together my financial expertise with my FM experience for the benefit of Ostara’s clients.

    I contribute to company strategy across all areas of the business working with a very professional and dedicated team of individuals.

    Financial controls which lead to cost savings are an important part of the Ostara system and I have been able to help ensure that the solution continues to deliver these benefits.


  • Testimonial

    Darren Bayley

    Operations Director

    About Darren Bayley

    My role at Ostara covers a variety of areas. As well as being responsible for overseeing the implementation of services for Clients, I work alongside our clients ensuring not only open and timely communication at all stages, but also that the development of the system meets or exceeds their requirements and expectations.

    My technical expertise gained both client side and as a service provider, allows me to highlight any future system development requirements that will be a pre-requisite or simply a benefit for our clients.


Don't just take our word for it. See what our clients have to say...

  • Testimonial
    Matthew Dolan, Maintenance & Energy Manager - Whitbread PLC

    Whitbread uses Ostara to support and manage maintenance operations across our estate of over 1,000 buildings. We partnered with Ostara because of their flexible and robust platform, but also their willingness to work with us to add additional functionality and to tailor the system to our business. We enjoy good support from the team who develop and operate the system, as well as a dedicated 24 hour helpdesk that supports our national operations. The data and insight that Ostara gives us allows us to continually refine our processes and find cost saving or quality enhancing opportunities across our business.

  • Testimonial
    Adam Burleigh, Technical and Maintenance Coordinator - Everyman Media Group PLC

    Ostara have been influential in developing our maintenance processes for the business. Their support and guidance in resolving issues has been first rate, with instantaneous resolutions over the phone, and quick and detailed responses on email queries by their friendly and professional employees

  • Testimonial
    Tony McKenna, Senior Manager Soft Services - Property - YBS

    Yorkshire Building Society Group has chosen the Ostara CAFM system to manage the maintenance of its estate. In addition to being rolled out across the Branch Network the Ostara solution also covers office sites in Leeds, Bradford, Peterborough and Cheltenham.The software is being used in conjunction with YBS's outsourced service providers and external contractors to manage all aspects of branch maintenance.

  • Testimonial
    Aidan Bradley, Director of Facilities Management - Hill International

    I have had the pleasure of working with Ostara Systems on numerous occasions across national multi-site contracts and prestigious governmental appointments. The team always go the extra mile to ensure the system meets and exceeds your expectations and requirements. An ever evolving feast of innovation and ground breaking solutions coupled with the dedicated professional support from the team who never fail to deliver on time every time. The all encompassing feeling of being in control and having the necessary tools and information at you finger tips makes for the ease of meeting your clients expectations. I look forward to many more years working with Ostara Systems.

  • Testimonial
    Edward Little, Property Manager - Hawthorn Leisure

    Our work with the Ostara team is aimed to reduce our FM costs whilst improving efficiency across the reactive and planned maintenance fields. Hawthorn is a young company, becoming fully operational in June 2014, since then the team at Ostara have made it their mission to understand our business and help set up the Ostara system to best suit our needs. What I appreciate most about working with the Ostara team is their ability to cut through the technical jargon, understand our needs and approach every challenge with such positivity. Their time and patience is the bedrock of our partnership.

  • Testimonial
    Laura Bayley, Systems and Process Development Manager - Maintenance Management Ltd

    The Ostara product has assisted MML over the past 6 years to efficiently manage the facilities for several of our clients. In our experience, system development and enhancement requests are dealt with in a timely fashion and the support team are very approachable and work through any issues with us in a very friendly, yet professional manner.

The movement of a butterfly's wings can lead to a hurricane weeks later...

Ostara: Leaders in Innovative CAFM Software

Ostara Systems Ltd is one of the UK’s leading providers in Computer Aided Facilities Management (CAFM) software. The Ostara system is developed and hosted in the UK, and it has been designed by facilities management (FM) professionals for FM professionals. We provide facilities management solutions to clients located throughout the UK and overseas. Currently, the Ostara System is used in 13 different countries and has been translated into 10 languages.


We provide a flexible maintenance management solution that aids UK and international businesses. Our software is driven by a focus on several key elements, including building compliance and financial control helping clients to reducing costs and make savings. Alongside this, it also ensures that our clients have better quality control, offering powerful reporting tools and access to real-time data. The Ostara System is secure, reliable and easy to use on multiple devices, meaning that our clients within the facilities management (FM) sector are able to make more informed decisions.


Facility & Maintenance Management Software: CAFM, CMMS & EAM

When looking for a software solution that will help streamline your facilities management, there are lots of different options to choose from – and lots of different terms and acronyms used such as ‘CAFM’, ‘CMMS’ and ‘EAM’ too. If you’re a facilities manager researching your ideal FM software solution then it can be difficult to decipher the differences and know which system is right for your organisation. That’s where Ostara can help.


Broadly, the above terms are interchangeable – they all cover key areas such as building maintenance, compliance, contractor management and finance. EAM has a particular focus on managing assets, including tracking the entire asset lifecycle, which may or may not be covered by CAFM and CMMS systems.


Here at Ostara Systems Ltd, we can tailor our system to suit your unique business needs and requirements. Our system is flexible and can cater for a wide range of different functionality and for different businesses across a wide range of sectors including, but not limited to, retail, finance, commercial and more.


Contact Address

Ash House
Linford Wood
Milton Keynes
MK14 6ET

Contact Details

+44 (0)844 880 2582
(Calls cost 5p per minute plus your phone company's access charge.)

Milton Keynes Office Hours

9-00 am to 5-00pm
Monday to Friday

If you are a contractor wishing to contact your client’s helpdesk:

Whitbread: 0843 178 2740
Primark: Mitie Helpdesk 01252 732 444 – Dublin Helpdesk +353 (0) 1 531 7987
MML Celesio: 0844 225 4552
Hawthorn Leisure: 0845 565 0232
YBS: 0808 250 5555

Get in touch with us

We would love to talk to you about any aspects of facilities management, including how Ostara and our CAFM software could help you manage the maintenance of your business.



Telephone Number:



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