innovative CAFM Software
Clients and Brands
About Neil Harrison
For the past 10 years my passion has been to build a team to develop and utilise a CAFM system that delivers real benefits in a fast, efficient, cost effective and measurable way. Ostara was born out of my own search for a CAFM system and the continual frustration at what was available in the marketplace at the time.
Having been MD, for over 11 years, at the FM company Maintenance Management Ltd I truly believe that the Ostara team understand the drivers, demands and stresses faced by FM, Maintenance and Compliance Managers.
About Steve sartain
For over 20 years I have been successfully using Microsoft © – based technologies to help leading, global industry players in FM, financial services, consultancy, telecom industries and central government accomplish specific business objectives.
Eight years ago I was given the opportunity to join Ostara and tasked to build a team of people that could meet the challenge of developing the best CAFM system possible! With Ostara I believe we have developed a scalable product that will deliver beyond the expectations of even the most demanding clients.
About Jayne Harrison
Having worked in the FM industry for the past 12 years my role is more than just providing financial guidance for Ostara Systems. My aim is not only to carry out an accountancy role for Ostara but also to bring together my financial expertise with my FM experience for the benefit of Ostara’s clients.
I contribute to company strategy across all areas of the business working with a very professional and dedicated team of individuals.
Financial controls which lead to cost savings are an important part of the Ostara system and I have been able to help ensure that the solution continues to deliver these benefits.
About Darren Bayley
My role at Ostara covers a variety of areas. As well as being responsible for overseeing the implementation of services for Clients, I work alongside our clients ensuring not only open and timely communication at all stages, but also that the development of the system meets or exceeds their requirements and expectations.
My technical expertise gained both client side and as a service provider, allows me to highlight any future system development requirements that will be a pre-requisite or simply a benefit for our clients.
Don't just take our word for it. See what our clients have to say...
Matthew Dolan, Maintenance & Energy Manager - Whitbread PLC
Whitbread uses Ostara to support and manage maintenance operations across our estate of over 1,000 buildings. We partnered with Ostara because of their flexible and robust platform, but also their willingness to work with us to add additional functionality and to tailor the system to our business. We enjoy good support from the team who develop and operate the system, as well as a dedicated 24 hour helpdesk that supports our national operations. The data and insight that Ostara gives us allows us to continually refine our processes and find cost saving or quality enhancing opportunities across our business.
Adam Burleigh, Technical and Maintenance Coordinator - Everyman Media Group PLC
Ostara have been influential in developing our maintenance processes for the business. Their support and guidance in resolving issues has been first rate, with instantaneous resolutions over the phone, and quick and detailed responses on email queries by their friendly and professional employees
Tony McKenna, Senior Manager Soft Services - Property - YBS
Yorkshire Building Society Group has chosen the Ostara CAFM system to manage the maintenance of its estate. In addition to being rolled out across the Branch Network the Ostara solution also covers office sites in Leeds, Bradford, Peterborough and Cheltenham.The software is being used in conjunction with YBS's outsourced service providers and external contractors to manage all aspects of branch maintenance.
Aidan Bradley, Director of Facilities Management - Hill International
I have had the pleasure of working with Ostara Systems on numerous occasions across national multi-site contracts and prestigious governmental appointments. The team always go the extra mile to ensure the system meets and exceeds your expectations and requirements. An ever evolving feast of innovation and ground breaking solutions coupled with the dedicated professional support from the team who never fail to deliver on time every time. The all encompassing feeling of being in control and having the necessary tools and information at you finger tips makes for the ease of meeting your clients expectations. I look forward to many more years working with Ostara Systems.
Edward Little, Property Manager - Hawthorn Leisure
Our work with the Ostara team is aimed to reduce our FM costs whilst improving efficiency across the reactive and planned maintenance fields. Hawthorn is a young company, becoming fully operational in June 2014, since then the team at Ostara have made it their mission to understand our business and help set up the Ostara system to best suit our needs. What I appreciate most about working with the Ostara team is their ability to cut through the technical jargon, understand our needs and approach every challenge with such positivity. Their time and patience is the bedrock of our partnership.
Laura Bayley, Systems and Process Development Manager - Maintenance Management Ltd
The Ostara product has assisted MML over the past 6 years to efficiently manage the facilities for several of our clients. In our experience, system development and enhancement requests are dealt with in a timely fashion and the support team are very approachable and work through any issues with us in a very friendly, yet professional manner.
Contact AddressAsh House
Office Hours9-00 am to 5-00pm
Monday to Friday
If you are a contractor wishing to contact your client’s helpdesk:
Whitbread: 0843 178 2740
Primark: Mitie Helpdesk 01252 732444 – Dublin Helpdesk +353 (0) 1 531 7987
MML Celesio: 0844 225 4552
Hawthorn Leisure: 0845 565 0232
YBS: 0808 250 5555