innovative CAFM Software
CAFM System Benefits
Our CAFM software is hosted in a UK Tier III data centre, avoiding overseas lag and traffic issues and providing high levels of security plus a disaster recovery plan.
This means that all you need is access to the internet to gain access to the Ostara system and all your maintenance data.
Cost savings can be achieved at the same time as increasing service levels and productivity. Ostara helps eliminate duplicate and erroneous callouts; ensures that you only pay for what your contractor has delivered due to invoices validation; utilises warranties and schedules and manages efficient PPM’s.
Ostara is suitable for all models of FM whether you outsource or manage your maintenance in house with internal or external resource, or both.The System is highly configurable with multiple levels of data hierarchy and permissions to suit your company’s processes and organisational structure.
Cloud technology has revolutionised the way companies work. A major challenge in the sharing of information between tiers is the problem passing data between disparate information systems. Ostara brings together your internal departments and external contractors within one system to enable you to remain in control.
Ostara provides comprehensive data on contractor performance and the compliance levels of your estate to enable you to manage the quality of your maintenance.
To support your processes of continuous improvement Ostara has an RFI function for auditing and feedback.
Having real time visibility across all tiers in the supply change can significantly reduce expenditure and manage risk.
Ostara enables your processes to be more collaborative with more data sharing and real time information regarding the status of works, spend and compliance.
About Neil Harrison
For the past 10 years my passion has been to build a team to develop and utilise a CAFM system that delivers real benefits in a fast, efficient, cost effective and measurable way. Ostara was born out of my own search for a CAFM system and the continual frustration at what was available in the marketplace at the time.
Having been MD, for over 11 years, at the FM company Maintenance Management Ltd I truly believe that the Ostara team understand the drivers, demands and stresses faced by FM, Maintenance and Compliance Managers.
About Steve sartain
For over 20 years I have been successfully using Microsoft © – based technologies to help leading, global industry players in FM, financial services, consultancy, telecom industries and central government accomplish specific business objectives.
Eight years ago I was given the opportunity to join Ostara and tasked to build a team of people that could meet the challenge of developing the best CAFM system possible! With Ostara I believe we have developed a scalable product that will deliver beyond the expectations of even the most demanding clients.
About Jayne Harrison
Having worked in the FM industry for the past 12 years my role is more than just providing financial guidance for Ostara Systems. My aim is not only to carry out an accountancy role for Ostara but also to bring together my financial expertise with my FM experience for the benefit of Ostara’s clients.
I contribute to company strategy across all areas of the business working with a very professional and dedicated team of individuals.
Financial controls which lead to cost savings are an important part of the Ostara system and I have been able to help ensure that the solution continues to deliver these benefits.
About Darren Bayley
My role at Ostara covers a variety of areas. As well as being responsible for overseeing the implementation of services for Clients, I work alongside our clients ensuring not only open and timely communication at all stages, but also that the development of the system meets or exceeds their requirements and expectations.
My technical expertise gained both client side and as a service provider, allows me to highlight any future system development requirements that will be a pre-requisite or simply a benefit for our clients.
Don't just take our word for it. See what our clients have to say...
Tony McKenna, Senior Manager Soft Services - Property - YBS
We are close to completing implementation of the Ostara system within our Property department.The approach of the Ostara team to dealing with our specific requirements has been exemplary. The team provides a high degree of flexibility showing a genuine desire to maximise the outputs available from the system in terms of improved process and cost savings in particular.Implementation is well project managed with a good level of control and always an amicable approach from PMs
Aidan Bradley, Director of Facilities Management - Hill International
I have had the pleasure of working with Ostara Systems on numerous occasions across national multi-site contracts and prestigious governmental appointments. The team always go the extra mile to ensure the system meets and exceeds your expectations and requirements. An ever evolving feast of innovation and ground breaking solutions coupled with the dedicated professional support from the team who never fail to deliver on time every time. The all encompassing feeling of being in control and having the necessary tools and information at you finger tips makes for the ease of meeting your clients expectations. I look forward to many more years working with Ostara Systems.
Edward Little, Property Manager - Hawthorn Leisure
Our work with the Ostara team is aimed to reduce our FM costs whilst improving efficiency across the reactive and planned maintenance fields. Hawthorn is a young company, becoming fully operational in June 2014, since then the team at Ostara have made it their mission to understand our business and help set up the Ostara system to best suit our needs. What I appreciate most about working with the Ostara team is their ability to cut through the technical jargon, understand our needs and approach every challenge with such positivity. Their time and patience is the bedrock of our partnership.
Laura Bayley, Systems and Process Development Manager - Maintenance Management Ltd
The Ostara product has assisted MML over the past 6 years to efficiently manage the facilities for several of our clients. In our experience, system development and enhancement requests are dealt with in a timely fashion and the support team are very approachable and work through any issues with us in a very friendly, yet professional manner.