Client & Contractor Portals

If you have access to the Internet you have access to Ostara so can manage your estate irrespective of where you are in the World and issue user profiles according to the accessibility you want individuals to have. The Client and Contractor portals extend your reach and control – ultimately this could reduce the size of helpdesk required

These portals allow users to access the Ostara CAFM system via a secure website, without the need to download the application. Both portals are encrypted to 128-bit encryption.

Contractor Portal
The contractor portal is also used for the completion of Pre-qualification questionnaires, and uploading compliance certificates, which has drastically reduced the amount of paper which would normally be involved in this process. It provides:

  • The ability to see live work orders.
  • ETA update.
  • Adding notes to work orders.
  • Upload certificates.

Client Portal
The client portal is also used for reviewing any completed work orders from the last 30 days, and providing feedback on these. It provides:

  • The ability to see both live and completed work orders.
  • Feedback ability.
  • The ability to view compliance certification.

The Portals’ functionality is continuously evolving.